ACCEPTABLE USE POLICY

1. Purpose and Scope

1. This Acceptable Use Policy ("Policy") outlines the rules for the use of the Sentry IMS Inc. Portal and Services, located at https://portal.sentryims.com, including any associated platforms, software, and integrations (collectively, the "Services").
2. This Policy applies to all users who access or use the Services directly or on behalf of a Customer ("you", "your"). The Services are operated by Sentry IMS Inc. ("Sentry", "we", "us"), which may include infrastructure provided by authorized partners such as Rackspace US, Inc.
3. By using our Services, you agree to comply with this Policy.
4. By accepting this Policy and using the Services, you also acknowledge and agree to be bound by Sentry IMS Inc.'s Terms and Conditions, Privacy Policy, and Disclaimer, as updated and published at https://www.sentryims.com. Together, these documents constitute the full agreement governing your use of the Services.

2. Acceptable Use

You agree not to use the Services:

1. In any way that causes, or may cause, damage to the Services or that impairs availability or performance.
2. For any unlawful, illegal, fraudulent, or harmful purpose or activity.
3. To transmit or store any content that violates this Policy or applicable law.
4. To engage in abusive or unethical behavior toward our staff, clients, users, or partners.

3. Prohibited Content

1. You must not upload, publish, or share any content through the Services that:
   1. is illegal, defamatory, obscene, threatening, harassing, or discriminatory;
   2. infringes on intellectual property rights, rights of privacy, publicity, or contractual obligations;
   3. encourages criminal conduct or provides instructions for illegal activities;
   4. contains false or misleading information presented as factual; or
   5. violates data protection laws or confidentiality agreements.
2. You must not input or store sensitive payment card data (e.g., credit card number, expiration date, CVV) or government-issued identification numbers within the Services. The Services are not designed or certified for PCI DSS or government ID data storage, and such use is expressly prohibited.

4. Inappropriate or Graphic Material

Content shared via the Services must be appropriate for professional use. Specifically:

1. No explicit, gratuitous, or violent content.
2. No pornographic, sexually explicit, or suggestive material.

5. Accuracy and Advice Disclaimer

1. You are responsible for ensuring that:
   1. all factual content is accurate, and opinions are stated as such; and
   2. you do not provide legal, financial, medical, or other regulated advice unless authorized and qualified to do so.
2. Sentry IMS Inc. does not monitor or verify the accuracy of user-generated content and disclaims liability for any loss arising from reliance on such content.

6. Abuse, Harassment, and Online Conduct

You agree not to:

1. Use the Services to threaten, harass, insult, or intimidate others.
2. Engage in hate speech, discriminatory remarks, or deceptive practices.

7. Spam, Marketing, and Solicitation

1. You may not use the Services to send unsolicited messages that violate the CAN-SPAM Act or similar regulations.
2. Do not distribute chain letters, pyramid schemes, Ponzi schemes, or deceptive promotions.
3. Do not harvest email addresses or personal information without consent.
4. Marketing campaigns conducted via Sentry IMS Inc.'s integrated tools (e.g., SMS, email) must comply with all applicable consent and privacy laws.

8. Gambling and Restricted Activities

The Services may not be used to facilitate gambling, betting, sweepstakes, or similar activities unless authorized by law and with Sentry IMS Inc.'s written approval.

9. System Security and Monitoring

1. We reserve the right to monitor usage and content for compliance and performance.
2. You may not use tools or software that harm, overload, or attempt to breach the security of our Services.
3. Unauthorized data mining, scraping, or automated access is strictly prohibited.

10. Malware and Harmful Code

1. You must not upload or transmit any content that contains viruses, worms, Trojans, spyware, adware, or other malicious code.
2. You must not upload or transmit any content that could damage, degrade, or compromise any device or network.

11. Enforcement

1. Violations of this Policy may result in suspension or termination of your account and access to the Services.
2. Legal action may be taken where applicable.
3. We may report violations to law enforcement or regulatory bodies when required.

12. Modifications

Sentry IMS Inc. reserves the right to modify this Policy at any time. Updates will be published on our website or platform, and continued use of the Services constitutes your acceptance of any revisions.