Acceptable Use Policy

  1. Introduction
    1. This acceptable use policy (the "Policy") sets out the rules governing:
      • (a) the use of https://portal.sentryims.com (the "Services"); and
      • (b) the transmission, storage and processing of content by you, or by any person on your behalf, using the Services ("Content").
    2. References in this Policy to "you" are to Customer (and "your" should be construed accordingly); and references in this Policy to "us" are to and/or its cloud provider, Rackspace US, Inc. (and "we" and "our" should be construed accordingly).
    3. By using the Services, you agree to the rules set out in this Policy.
  2. General usage rules
    1. You may not use the Services in any way that causes, or may cause, damage to the Services or impairment of the availability or accessibility of the Services.
    2. You may not use the Services:
      • (a) in any way that is unlawful, illegal, fraudulent or harmful; or
      • (b) in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
    3. You will ensure that all Content complies with the provisions of this Policy.
  3. Unlawful Content
    1. Content must not be illegal or unlawful, must not infringe any person's legal rights, and must not be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law).
    2. Content, and the use of Content by you in any manner licensed or otherwise authorized by you, must not:
      • be libelous or maliciously false;
      • be obscene or indecent;
      • infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or other intellectual property right;
      • infringe any right of confidence, right of privacy or right under data protection legislation;
      • constitute negligent advice or contain any negligent statement;
      • constitute an incitement to commit a crime, instructions for the commission of a crime or the promotion of criminal activity;
      • be in contempt of any court, or in breach of any court order;
      • constitute a breach of racial or religious hatred or discrimination legislation;
      • constitute a breach of official secrets legislation; or,
      • constitute a breach of any contractual obligation owed to any person.
    3. You must ensure that Content is not and has never been the subject of any threatened or actual legal proceedings or other similar complaint.
  4. Graphic material
    1. Content must be appropriate for all persons who have access to or are likely to access the Content in question.
    2. Content must not depict violence in an explicit, graphic or gratuitous manner.
    3. Content must not be pornographic or sexually explicit.
  5. Factual accuracy
    1. Statements of fact contained in Content and relating to persons (legal or natural) must be true; and statements of opinion contained in Content and relating to persons (legal or natural) must be reasonable, be honestly held and indicate the basis of the opinion.
  6. Negligent advice
    1. Content may consist of or contain any legal, financial, investment, taxation, accountancy, medical or other professional information, however, you may not use the Services to provide any legal, financial, investment, taxation, accountancy, medical or other professional advisory services unless you are licensed, certified or otherwise educationally qualified to render such services.
    2. Content may not consist of or contain any advice, instructions or other information that may be acted upon and could, if acted upon, cause death, illness or personal injury, damage to property, or any other loss or damage.
  7. Etiquette
    1. Content may not be offensive, deceptive, threatening, abusive, harassing, menacing, hateful, discriminatory or inflammatory.
    2. You may not use the Services to send any hostile communication or any communication intended to insult, including such communications directed at a particular person or group of people.
  8. Marketing and spam
    1. Any electronic mail message the primary purpose of which is the commercial advertisement or promotion of a commercial product or service, must comply with the CAN-SPAM Act.
    2. Customer shall not use Services to store or transmit spam as defined by the CAN-SPAM Act.
    3. You may not use the Services to promote or operate any chain letters, Ponzi schemes, pyramid schemes, matrix programs, "get rich quick" schemes or similar letters, schemes or programs.
  9. Gambling
    1. You may not use the Services for any purpose relating to gambling, gaming, betting, lotteries, sweepstakes, prize competitions or any gambling-related activity.
  10. Monitoring
    1. You acknowledge that we may actively monitor the Content and the use of the Services.
  11. Data mining
    1. You may not conduct any systematic or automated data scraping, data mining, data extraction or data harvesting, or other systematic or automated data collection activity, by means of or in relation to the Services.
  12. Harmful software
    1. The Content must not contain or consist of, and you must not promote or distribute by means of the Services, any viruses, worms, spyware, adware or other harmful or malicious software, programs, routines, applications or technologies.
    2. The Content must not contain or consist of, and you must not promote or distribute by means of the Services, any software, programs, routines, applications or technologies that will or may have a material negative effect upon the performance of a computer or introduce material security risks to a computer.